Our performance

Our Performance Improvement Unit helps us to understand and manage our data so we can improve our overall performance.

The unit produces monthly performance reports which we use to check our progress in reducing:

  • Accidental fires in the home
  • Deliberate fires
  • Hoax calls

You can access our performance reports from the links below.

Contact us

For any other performance information enquiries you can contact us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it. or call: 0117 926 2061.