Reducing false alarms

Last year we were called out to 5,775 false alarms at businesses like yours. The total cost of false alarms to UK businesses is over £1billion a year. Each time our crews go to a false alarm it means they’re not available to attend a more serious emergency elsewhere. Avon Fire and Rescue service is committed to reducing false alarms within its service area.

All organisations are reminded that fire alarm maintenance, false alarm reduction and procedures to identify false alarms are the responsibility of the premises responsible person.

Under the regulatory reform ‘Fire Safety Order’ 2005 all premises have a responsibility to ensure they have appropriate procedures in place to manage false alarms within their premises. 

All premises with an automatic fire alarm system should have call filtering at the premises to ensure false alarms are identified prior to the Fire Service being called.


Get involved!

We can all play a part in reducing false alarms and often simple changes to staff routines can make a big difference.

Displaying our leaflets and posters in key areas of your premises will remind your colleagues of the impact false alarms can have on your business and community.


Print and display our poster and leaflets around your business





The impact of false alarms can be far reaching

Your fire and rescue service:

  • Diverting essential services from real fires and rescues (putting lives at risk);
  • Unnecessary risk to crews and the public while responding (accidents);
  • Disruption to training, arson reduction and community safety activities (education saves lives); and
  • Cost of attendance to Council Tax payers.

Your business:

  • Down time from evacuations
  • Disruption to production
  • Annoyed customers
  • Fire service charge for attending

Your Reputation

  • Image of complacency about life safety
  • Loss of confidence from staff and the fire service
  • Risk of prosecution/charge


Get help

Free advice from your fire and rescue service, along with good fire alarm management, can help to ensure an effective and trouble-free Automatic Fire Detection and Alarm System. For advice on how to reduce false alarms, please get in touch using our business safety contact form.Useful guidance is also available on The Chief Fire Officers Association website.


Help us in our campaign to reduce false alarms

If you would like access to our full campaign pack including images suitable for social media please contact our Corporate Communications team This email address is being protected from spambots. You need JavaScript enabled to view it..