In an emergency always call 999
Make a selection from both options above.
Are you interested in the Fire Service and want to assist with operational resilience? Then apply to be a Reserve Firefighter now!
We are seeking to engage a pool of staff to provide additional support to our Fire Control Operators. Reserve staff will only be used to provide resilience support during any periods of unforeseen staff shortages which will include periods of strike action.
You will provide an invaluable role and will help to keep our communities safe. The job is extremely rewarding. You will gain a wide range of skills and training which we hope will assist in your personal development.
You will receive initial training for the role along with refresher training every 6 months (unless you have this training as part of your full time role). The Reserve Control Operators will provide an invaluable service to Avon Fire and Rescue Service and our communities during particularly difficult periods.
The role involves handling emergency ‘999’ calls, obtaining accurate information from the caller and taking appropriate action to mobilise Fire Service resources. You will ensure information is logged onto IT and paper based systems and liaise with fire crews to obtain details about the incident.
The role involves working under significant pressure and suitable candidates will need to be able to demonstrate the ability to remain calm, ask relevant questions to obtain information from members of the public, other emergency services and external agencies. The following skills and attributes are essential:
Applicants must live within the Avon Fire & Rescue Service area. You must possess a driving licence and have access to your own transport or be able to get to Lansdown for shifts.
Upon successful completion of the basic training you will be issued a casual contract of employment. You will normally be given a minimum of seven days’ notice of any work or training commitments. We do not guarantee to provide work. Reserve Control Operators will only be called upon in exceptional situations to cover unexpected shortfalls in staffing.
You will receive £12.60 during training, once training is complete you will £15.00 per hour and will be paid a minimum of 12-hour payment per shift (even if shift duration is less than this) whilst providing resilience cover. You will receive £50.00 allowance for travel, meals and shift working (all payments subject to tax and NI deductions).
The selection process includes a range of tests to assess your skills, along with an informal interview.
You will also be required to undergo a DBS check and successfully pass all pre-employment checks.
Download the application form below and tell us how your skills and experience meet the essential criteria.
Application Form – Reserve FF & FF Control (182kB msword)
Applications should be e-mailed to [email protected] CVs will be accepted if they include full details of your relevant skills and experience for these roles.
Applications will be assessed as they are received.
For further information please contact Human Resources on 01179 262061 or [email protected]
With effect from July 2023 legislation was amended to enable all Fire & Rescue Services to undertake standard DBS checks for all employees. All job roles require a standard DBS check, with certain defined roles requiring an enhanced check. These will be renewed throughout employment.
Avon Fire & Rescue Service is committed to securing equality of opportunity. We welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.