Our services

As well as responding to emergencies, we provide a range of services aimed at protecting the community and preventing accidents from happening. You can find details about the services we offer below.

Firefighter advising a woman on fire safety in her homeFiresetters

Contact us if you have concerns about a child

Read more about our Firesetters scheme.

Firefighter advising a woman on fire safety in her homeHome Fire Safety Visits

We visit the homes of the most vulnerable people in our community to help them stay safe from fire.

Read more about Home Fire Safety Visits and how you can apply

Firefighter educating a class of school children about fire safetyEducational Services

Working with teachers and schools is an important part of our community safety work. Our Educational Services section provides details about the services we offer.

Read more about the educational services we offer

Group of people in community safety centreCommunity Safety Centres

Community Safety Centres are a free resource we provide, offering safety advice, internet access and meeting facilities to the community. We have three Community Safety Centres at our stations across the area.

Read more about our Community Safety Centres

Firefighters sat infront of large computer screen planning how to react to an emergencySouth West Command Development Centre

The South West Command Development Centre (SWCDC) near Bath, is a high-tech centre for command training and incident simulation.

Read more about the SWCDC

Image of a fire hydrant plateFire hydrants

Fire hydrants play an important role in protecting our community. In the event of a fire they give firefighters access to the mains water supply, so it's important that they remain accessible at all times.

Read more about how we use fire hydrants and how to report a faulty one

Graphic of a fire safety leaflet depicting a hous with people in itSafety advice resources

The majority of fires in the home can be avoided by some really small changes to lifestyle. We provide lots of advice and information about how you can keep you and your loved ones safe

Read more about our safety advice resources